Intuitive and human-centered user experience leading to increased adoption of a specialized medical device​

Business problem

• A Health-tech company had developed a Software as a Medical Device (SaMD) in the form of a specialized keyboard to monitor fine motor movements in patients with movement disorders ​
• Onboarding older patients with these conditions to use the application presented a significant challenge​
• Designing a user-friendly UI/UX for the keyboard was the key need to ease adoption​​

Solution

• Ethosh conducted extensive secondary research and testing with a defined group of individuals to understand the problems faced by the older generation with the specified health problems ​
• Then designed a simplified and intuitive interface and designed a user experience (UX) rooted in the principles of human-centered design for the keyboard, its download and training process, making it accessible and easy to use for older patients with these conditions​

Value delivered

• • The solution resulted in increased patient engagement and utilization of the application, which, in turn, provided real-time data to doctors for better-informed checkups​
    
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